shipping & delivery
DOMESTIC - AUSTRALIA POST (Australia)
- Australian domestic express: 1-3 business days *please note that during this time, Aus Post is unable to guarantee next business day delivery.
- Australian domestic standard: 3-5 business days *please note that during this time, Aus Post is unable to guarantee next business day delivery.
INTERNATIONAL SHIPPING (NZ and all other countries)
- International express 7-15 business days.
- Standard international USA 15-21 business days.
- Standard international EU & UK 15-21 business days.
- Pease allow 24-48 hours for processing orders and to receive tracking information of order of shipment.
- Pinksalt Swimwear in not liable for incorrect information provided to us at the check out stage. If the shipping address provided is incorrect we are not required to refund you.
- As a customer, you are responsible to make sure all shipping information is correct and accurate before finalising your order.
- All unclaimed/undeliverable parcels that are returned back to us will be shipped back to the customer at the customers own expense.
- Pinksalt Swimwear is not liable if your parcel is stolen if you requested drop or wrote a delivery instruction to leave your parcel unattended.
- Pinksalt Swimwear does not ship to PO Boxes outside of Australia.
Every order is supplied with a tracking number.
CUSTOMS IMPORT DUTY & TAXES
- Please note that Pinksalt Swimwear is not liable for customs clearance fees that are required by your country, we are also not responsible for the delay in delivery caused by customs.
- All prices online do not include any if these customs clearance fees. Please familiarise yourself with your country's customs charges and levies prior to placing an order.
- To comply with Australian export regulations we are required to declare the exact value of all the items ordered and to mark them as dutiable "merchandise".
- We are also prohibited by law from marking the order as a "gift", even if the order is intended to be one.